Super Service Bot
We Bring Together Our Extensive Experience Across Technologies, Domains, Business Sectors And Business intelligence, To Develop Products That Offer Robust Solutions Which Can Be Easily Implemented And Customized To Clients’ Needs.
ReWise Super Service Bot is designed to organize and effectively manage service tickets that are repetitive in nature but require attention and support for smooth day to day operations.
Maintenance issues need to be tracked and resolved quickly so that operations are seamlessly managed for your internal and external customers. Unlike many other bots, RSB isn’t limited to predefined scripts and can be customized to suit your business and operations.
RSB can be configured to work using the rules you require and priorities you need to suit groups varying from 20 to 200. The bot will collect relevant information as raised by the customer tickets and pass it on to the customer service team in seconds.
RSB bot makes it so much easier to manage administrative and maintenance responsibilities as it enhances experience for customers while processing the requests in the most efficient way.
Key features of RSB
- Dashboards for Super Administrator
- Dashboards for Employee
- Flexibility to scale up or down
- Flexibility to add new employee or clients
- Task lists
- Reports
- Wiki to upload documents.